We are constantly on the lookout for new villas not only in our chosen destinations but also in new resorts. If you are a villa owner and are interested in having your villa featured in our portfolio then it couldn’t be easier. Simply call us on 01784 817 720 and ask to speak with Nick. Or email Nick at [email protected]. Certainly in Kalkan and Kas The Discerning Collection can boast to be the most successful tour operator to this region with a number of properties already on our books. We have in recent years taken over Tapestry Collection and also Elixir Holidays and are very interested to feature new product.
We try Harder so you earn more
Our expertise has often tried to be copied and its flattering that many operators are keen to imitate our success. We are extremely proud to have an 80% repeat booking percentage and are also proud to have live feedback feeds from our guests posted live on our site. We do this through Feefo and If we’re doing something wrong then our guests will tell us immediately and we will rectify the problem straight away. Effectively what this means is that if your villa is in our portfolio, you are, by the very nature of our high repeat gust ratio, going to be earning more income.
Currently we are pleased to say that not only do we have a 98% customer feedback score (one of the highest in Feefo’s thousands of clients) but have once again in 2017 been awarded the Gold Trusted Service Award, which is only awarded to Feefo’s best performing companies. We will constantly try to improve our service and will welcome our guests feedback and also our accommodation owners views.
Our weekly emails to our database of over 50,000 names and addresses means that we have constant quality engagement with our qualified target market, which in turn means exposure to your villa. For 2017 we are also very pleased to say that of all the Turkey specialists we are probably the only one that is performing better than last year. No small achievement given the current climate.
We also have our own Trust Account which ensures that any money we take for your villa is completed protected. The trustees are the CAA and this means that we cannot use money paid for your villas to fund any part of our business. It’s very common to have tour operators use money that belongs to accommodation owners to prop up their businesses. Under our strict trust rules we are not allowed to have money released to us until the guests have returned from their holidays ensuring that your money is absolutely 100% secure.
We will be happy to have you contact our current owners and partners so that you can see and hear first hand how we are performing. We are a small family run business and will welcome new partners who share our philosophy of putting service first. That’s why we have a strapline of ‘our business is based on referrals so don’t keep us a secret’. And as our name suggests we try and offer discerning holidays to discerning guests ensuring that you, as an owner, receive quality customers that will not only come back year after year, but also will be highly likely to recommend your villa to their friends and family.